Lookback vs Condens pricing: which is cheaper for your team?
Condens's cheapest paid tier (Lite) lists at $15/month, which beats the other on entry pricing. Mid-tier and enterprise math can flip the answer — use the per-tier table below to see the real cost for your team size at each tier.
Calculate the cost for your team
Lookback pricing tiers
| Tier | Monthly | Annual (eq) | Unit | Notes |
|---|---|---|---|---|
| Freelance | $25 | $25 | month | $299/year, 10 sessions included |
| Team | $149 | $149 | month | $1,782/year, 100 sessions included |
| Insights Hub | $344 | $344 | month | $4,122/year, 300 sessions included |
Condens pricing tiers
| Tier | Monthly | Annual (eq) | Unit | Notes |
|---|---|---|---|---|
| Lite | $16 | $15 | contributor/month | ~EUR 15/month per contributor, no viewer seats |
| Business | $550 | $500 | month | ~EUR 500/month, 5 contributors, unlimited viewers |
Feature by feature
The non-pricing differences that drive the real decision.
| Capability | Lookback | Condens |
|---|---|---|
| Billing model | month | month |
| Pricing model | Annual-only session-volume tiers | Per-contributor monthly with viewer seats |
| Cheapest paid tier | Freelance at $25/month | Lite at $15/contributor/month |
| Mid-tier benchmark | Team at $149/month | Business at $500/month |
| Total paid tiers published | 3 | 2 |
| Last verified | 2026-05-17 | 2026-05-17 |
Best for…
Hand-picked use cases mapped to the winner.
| Use case | Winner |
|---|---|
| Lowest entry price (10-person team) | Condens Lite |
| Most pricing tiers (room to grow) | Lookback (3 tiers) |
| Predictable per-seat billing | Neither (both flat/usage) |
| Most recently verified pricing | Lookback |
Choose Lookback when
- User research recording platform sold as annual commitments with included sessions and per-package overage pricing for extra sessions and participants.
- Entry tier (Freelance) at $25/month is your budget ceiling.
- Enterprise plan is custom-quoted with unlimited sessions and dedicated support.
Choose Condens when
- Qualitative research repository priced per contributor with unlimited viewers on Business and HIPAA and SSO available as add-ons.
- Entry tier (Lite) at $15/contributor/month is your budget ceiling.
- Enterprise tier is custom-quoted with minimum 5 contributors and unlimited viewers.
Switching considerations
Watch the hidden fees on both sides. Lookback: Extra session packages cost $137 to $299 each Condens: Extra contributors EUR 15 to 85/month depending on plan Always confirm with the vendor before purchase.
Frequently asked questions
Which is cheaper for a 10-person team, Lookback or Condens?
At entry tier and 10 seats on annual billing: Lookback Freelance comes to $25/mo; Condens Lite comes to $15/mo. Condens is the cheaper entry-tier choice at this team size.
Does Lookback have more pricing tiers than Condens?
Lookback publishes more paid tiers (3 vs 2). More tiers usually means more granular ways to grow without re-platforming.
Which pricing was verified more recently?
Lookback's pricing was last verified 2026-05-17; Condens's on 2026-05-17. Both pages link to the vendor's official pricing source so you can re-check before committing.