Bitrix24 pricing: tiers, seat costs, and hidden fees

Short answer

Flat-rate, not per-seat, which is rare and can be a bargain at higher user counts. The catch is user caps per tier, not feature gating.

Last verified: 2026-05-17 Model: account/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes

Free $0 account/month $0 account/month Unlimited users, basic CRM and collaboration.

Basic $49 account/month $49 account/month 5 users included, sales tools, telephony.

Standard $99 account/month $99 account/month 50 users included, full CRM and marketing.

Professional $199 account/month $199 account/month 100 users included, sales intelligence, automation.

Enterprise $399 account/month $399 account/month 250+ users, scales to 10,000 with tiered pricing.

Bitrix24 cost calculator

For 10 seats on Basic, current public pricing implies $49 per month when annual pricing is available, or $49 month-to-month.

Sample stack cost at named team sizes

Bitrix24 monthly cost projection by team size, based on public per-seat pricing.
Tier	10 seats / month	25 seats / month	50 seats / month
Free	$0	$0	$0
Basic	$49	$49	$49
Standard	$99	$99	$99
Professional	$199	$199	$199
Enterprise	$399	$399	$399

Math: per-seat tiers multiplied by seat count. Flat-fee tiers stay constant. Does not include add-ons, support tiers, implementation, or usage overages.

Hidden fees and quote risks

Telephony and marketplace apps locked to paid plans.
Annual billing required to hit advertised savings (~31%).
User cap per tier forces tier upgrade not seat add-on.

Enterprise notes

Enterprise scales from $399 at 250 users up to roughly $7,999/month at 10,000 users on a published tier ladder.

Closest alternatives

Other crm + collaboration suite tools buyers shortlist when they compare Bitrix24.

Zoho CRM Sales CRM

HubSpot CRM

Salesforce Sales Cloud CRM

Creatio Not yet covered

Sources

Bitrix24 pricing

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does Bitrix24 cost?

Bitrix24 pricing depends on its Flat per-account pricing with user caps. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for Bitrix24?

Telephony and marketplace apps locked to paid plans.

Which Bitrix24 alternatives should buyers compare?

Zoho CRM, HubSpot, Salesforce, Creatio are the closest alternatives most procurement teams compare against Bitrix24.