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Canny

Canny pricing: tiers, seat costs, and hidden fees

Short answer

Customer feedback portal that ties votes to PM tools. Tracked-user counts, not seats, drive your tier.

Last verified: 2026-05-17 Model: workspace/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes
Free $0 workspace/month $0 workspace/month Up to 25 tracked users.
Core $23 workspace/month $19 workspace/month 100+ tracked users; custom domain.
Pro $99 workspace/month $79 workspace/month Most popular; PM integrations.
Business Custom Custom 5,000+ tracked users; SSO.

Canny cost calculator

$19 / month

For 10 seats on Core, current public pricing implies $19 per month when annual pricing is available, or $23 month-to-month.

Hidden fees and quote risks

  • Tracked-user overage moves you up a plan automatically.
  • Annual billing required for the 20% discount.

Enterprise notes

Business plan is custom-quoted and adds SSO and CRM integrations.

Closest alternatives

Other product feedback tools buyers shortlist when they compare Canny.

Productboard Product management
Savio Customer feedback management
Featurebase Product feedback
Productlane Product feedback

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does Canny cost?

Canny pricing depends on its Flat tiers with tracked-user caps. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for Canny?

Tracked-user overage moves you up a plan automatically.

Which Canny alternatives should buyers compare?

Productboard, Savio, Featurebase, Productlane are the closest alternatives most procurement teams compare against Canny.