SugarCRM pricing: tiers, seat costs, and hidden fees

Short answer

Enterprise CRM with a 15-seat minimum. Real cost lives in mandatory minimums and configuration services not quoted on the price card.

Last verified: 2026-05-17 Model: user/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes

Standard $59 user/month $59 user/month Min 15 users; accounts, opportunities, quotes, pipeline.

Advanced $85 user/month $85 user/month Min 15 users; case/bug tracking, Sugar Intelligence, sales-i.

Premier $135 user/month $135 user/month Min 15 users; geo mapping, 2x storage, enhanced support.

SugarCRM cost calculator

For 10 seats on Standard, current public pricing implies $590 per month when annual pricing is available, or $590 month-to-month.

Sample stack cost at named team sizes

SugarCRM monthly cost projection by team size, based on public per-seat pricing.
Tier	10 seats / month	25 seats / month	50 seats / month
Standard	$590	$1,475	$2,950
Advanced	$850	$2,125	$4,250
Premier	$1,350	$3,375	$6,750

Math: per-seat tiers multiplied by seat count. Flat-fee tiers stay constant. Does not include add-ons, support tiers, implementation, or usage overages.

Hidden fees and quote risks

15-user minimum across all tiers locks in a floor price of $885/month even at Standard.
Annual-only billing on the published price card.
Configuration and migration services quoted separately.

Enterprise notes

Premier is the public ceiling; multi-product Sugar Sell + Serve + Market bundles negotiated direct with sales for committed-spend discounts.

Closest alternatives

Other enterprise crm tools buyers shortlist when they compare SugarCRM.

Salesforce Sales Cloud CRM

HubSpot CRM

Microsoft Dynamics 365 Not yet covered

Creatio Not yet covered

Sources

SugarCRM (SugarAI) pricing

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does SugarCRM cost?

SugarCRM pricing depends on its Per-user enterprise CRM with seat minimum. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for SugarCRM?

15-user minimum across all tiers locks in a floor price of $885/month even at Standard.

Which SugarCRM alternatives should buyers compare?

Salesforce, HubSpot, Microsoft Dynamics 365, Creatio are the closest alternatives most procurement teams compare against SugarCRM.