Bitrix24 vs Kommo pricing: which is cheaper for your team?
Kommo's cheapest paid tier (Base) lists at $15/user/month, which beats the other on entry pricing. Mid-tier and enterprise math can flip the answer — use the per-tier table below to see the real cost for your team size at each tier.
Calculate the cost for your team
Bitrix24 pricing tiers
| Tier | Monthly | Annual (eq) | Unit | Notes |
|---|---|---|---|---|
| Free | $0 | $0 | account/month | Unlimited users, basic CRM and collaboration. |
| Basic | $49 | $49 | account/month | 5 users included, sales tools, telephony. |
| Standard | $99 | $99 | account/month | 50 users included, full CRM and marketing. |
| Professional | $199 | $199 | account/month | 100 users included, sales intelligence, automation. |
| Enterprise | $399 | $399 | account/month | 250+ users, scales to 10,000 with tiered pricing. |
Kommo pricing tiers
| Tier | Monthly | Annual (eq) | Unit | Notes |
|---|---|---|---|---|
| Base | $15 | $15 | user/month | Basic CRM with messaging channels. |
| Advanced | $25 | $25 | user/month | Salesbot automation, multichannel inbox. |
| Pro | $45 | $45 | user/month | Advanced analytics, AI features. |
Feature by feature
The non-pricing differences that drive the real decision.
| Capability | Bitrix24 | Kommo |
|---|---|---|
| Billing model | account/month | user/month |
| Pricing model | Flat per-account pricing with user caps | Per-user CRM with 6-month minimum |
| Cheapest paid tier | Basic at $49/account/month | Base at $15/user/month |
| Mid-tier benchmark | Professional at $199/account/month | Advanced at $25/user/month |
| Total paid tiers published | 4 | 3 |
| Last verified | 2026-05-17 | 2026-05-17 |
Best for…
Hand-picked use cases mapped to the winner.
| Use case | Winner |
|---|---|
| Lowest entry price (10-person team) | Kommo Base |
| Most pricing tiers (room to grow) | Bitrix24 (4 tiers) |
| Predictable per-seat billing | Kommo |
| Most recently verified pricing | Bitrix24 |
Choose Bitrix24 when
- Flat-rate, not per-seat, which is rare and can be a bargain at higher user counts.
- Entry tier (Basic) at $49/account/month is your budget ceiling.
- Enterprise scales from $399 at 250 users up to roughly $7,999/month at 10,000 users on a published tier ladder.
Choose Kommo when
- Messaging-first CRM (WhatsApp, Instagram).
- Entry tier (Base) at $15/user/month is your budget ceiling.
- Enterprise is custom-quoted; large deployments negotiate via sales with tailored AI agent limits and integrations.
Switching considerations
Watch the hidden fees on both sides. Bitrix24: Telephony and marketplace apps locked to paid plans. Kommo: 6-month minimum subscription period (no monthly billing). Always confirm with the vendor before purchase.
Frequently asked questions
Which is cheaper for a 10-person team, Bitrix24 or Kommo?
At entry tier and 10 seats on annual billing: Bitrix24 Basic comes to $49/mo; Kommo Base comes to $150/mo. Kommo is the cheaper entry-tier choice at this team size.
Does Bitrix24 have more pricing tiers than Kommo?
Bitrix24 publishes more paid tiers (4 vs 3). More tiers usually means more granular ways to grow without re-platforming.
Which pricing was verified more recently?
Bitrix24's pricing was last verified 2026-05-17; Kommo's on 2026-05-17. Both pages link to the vendor's official pricing source so you can re-check before committing.