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Tidio

Tidio pricing: tiers, seat costs, and hidden fees

Short answer

Live chat plus Lyro AI bots priced by billable conversation count. Branding removal and AI sessions sold separately.

Last verified: 2026-05-17 Model: workspace/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes
Free $0 workspace $0 workspace 50 billable conversations
Starter $29 workspace/month $24.17 workspace/month 100 billable conversations, basic analytics
Growth $59 workspace/month $49.17 workspace/month From 250 conversations, multi-site, integrations
Plus $749 workspace/month $749 workspace/month Custom conversations, SSO, premium support

Tidio cost calculator

$24.17 / month

For 10 seats on Starter, current public pricing implies $24.17 per month when annual pricing is available, or $29 month-to-month.

Hidden fees and quote risks

  • Remove Tidio branding: $16.67/month on Growth and below
  • Lyro AI conversations: from $32.50/month for 50
  • Flows visitor quota: from $24.17/month per 2,000 visitors
  • Premium tier requires custom quote

Enterprise notes

Plus and Premium tiers require sales-led quotes; conversation overages can dwarf the seat price for high-volume stores.

Closest alternatives

Other customer support tools buyers shortlist when they compare Tidio.

Crisp Customer support
Intercom Customer support
LiveChat Customer support

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does Tidio cost?

Tidio pricing depends on its Conversation-volume pricing with Lyro AI add-on. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for Tidio?

Remove Tidio branding: $16.67/month on Growth and below

Which Tidio alternatives should buyers compare?

Crisp, Intercom, LiveChat are the closest alternatives most procurement teams compare against Tidio.