Vivantio pricing: tiers, seat costs, and hidden fees
B2B service desk priced per agent. Single platform tier listed publicly; large fleets get volume discounts up to 40%.
Public pricing tiers
Vivantio cost calculator
For 10 seats on Vivantio Platform (entry), current public pricing implies $490 per month when annual pricing is available, or $490 month-to-month.
Hidden fees and quote risks
- Pricing displayed in GBP with USD conversion; volume tiers require sales call
- Education and non-profit discounts of 5-10% available on request
Enterprise notes
Public page advertises 'no hidden fees,' but the per-agent rate compresses from GBP 75 down to GBP 35 only at 15+ users.
Closest alternatives
Other customer support tools buyers shortlist when they compare Vivantio.
Sources
Pricing changes frequently. Confirm directly with the vendor before purchase.
Frequently asked questions
How much does Vivantio cost?
Vivantio pricing depends on its Per-agent ITSM/ESM with volume discounts. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.
What is the main hidden fee risk for Vivantio?
Pricing displayed in GBP with USD conversion; volume tiers require sales call
Which Vivantio alternatives should buyers compare?
Jira Service Management, ServiceNow, Freshservice are the closest alternatives most procurement teams compare against Vivantio.