SaaS True Cost Open calculator

LiveHelpNow pricing: tiers, seat costs, and hidden fees

Short answer

Per-agent live chat and ticketing. AI suite tiers add hundreds to thousands per month depending on automation scope.

Last verified: 2026-05-17 Model: agent/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes
Essential $39 agent/month $39 agent/month $468/year per agent; live chat and tickets
Professional $59 agent/month $59 agent/month $708/year per agent; SLA, custom roles
Premium $79 agent/month $79 agent/month $948/year per agent; advanced analytics

LiveHelpNow cost calculator

$390 / month

For 10 seats on Essential, current public pricing implies $390 per month when annual pricing is available, or $390 month-to-month.

Hidden fees and quote risks

  • Knowledge AI add-on: from $99/month
  • Conversational AI: from $499/month
  • Conversational AI Plus: from $799/month

Enterprise notes

Enterprise pricing is custom-quoted; AI add-on stack typically drives the bulk of large-account spend.

Closest alternatives

Other customer support tools buyers shortlist when they compare LiveHelpNow.

Sources

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does LiveHelpNow cost?

LiveHelpNow pricing depends on its Per-agent live chat with AI add-on tiers. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for LiveHelpNow?

Knowledge AI add-on: from $99/month

Which LiveHelpNow alternatives should buyers compare?

LiveChat, Comm100, Olark are the closest alternatives most procurement teams compare against LiveHelpNow.