Olark pricing: tiers, seat costs, and hidden fees

Short answer

Per-seat live chat with optional PowerUps. Each PowerUp adds $29-$99/month to the base subscription.

Last verified: 2026-05-17 Model: seat/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes

Olark Standard $29 seat/month $29 seat/month Core live chat, triggers, reporting

Olark Pro $29 seat/month $29 seat/month AI features, custom quote required for full rate

Olark cost calculator

For 10 seats on Olark Standard, current public pricing implies $290 per month when annual pricing is available, or $290 month-to-month.

Sample stack cost at named team sizes

Olark monthly cost projection by team size, based on public per-seat pricing.
Tier	10 seats / month	25 seats / month	50 seats / month
Olark Standard	$290	$725	$1,450
Olark Pro	$290	$725	$1,450

Math: per-seat tiers multiplied by seat count. Flat-fee tiers stay constant. Does not include add-ons, support tiers, implementation, or usage overages.

Hidden fees and quote risks

Optional PowerUps priced $29-$99 per month each
Pro tier requires sales contact for confirmed seat rate

Enterprise notes

Pro tier is sales-led; the published $29/seat anchors Standard only.

Closest alternatives

Other customer support tools buyers shortlist when they compare Olark.

LiveChat Customer support

Tidio Customer support

Smartsupp Customer support

Sources

Official Olark pricing page

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does Olark cost?

Olark pricing depends on its Per-seat live chat with PowerUp add-ons. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for Olark?

Optional PowerUps priced $29-$99 per month each

Which Olark alternatives should buyers compare?

LiveChat, Tidio, Smartsupp are the closest alternatives most procurement teams compare against Olark.