Zendesk Sell pricing: tiers, seat costs, and hidden fees

Short answer

Per-agent Sell CRM packaged with the Zendesk Suite. All advertised rates assume annual billing; premium AI and QA add-ons are common surprises.

Last verified: 2026-05-17 Model: agent/month Official pricing

Public pricing tiers

TierMonthlyAnnual monthly equivalentNotes

Support Team $22 agent/month $19 agent/month Basic ticketing and Sell-like CRM functions.

Suite Team $63 agent/month $55 agent/month Adds messaging, voice, and integrations.

Suite Professional $132 agent/month $115 agent/month Skills routing, advanced workflows, SLAs.

Suite Enterprise $195 agent/month $169 agent/month Custom roles, sandbox, advanced security.

Zendesk Sell cost calculator

For 10 seats on Support Team, current public pricing implies $190 per month when annual pricing is available, or $220 month-to-month.

Sample stack cost at named team sizes

Zendesk Sell monthly cost projection by team size, based on public per-seat pricing.
Tier	10 seats / month	25 seats / month	50 seats / month
Support Team	$190	$475	$950
Suite Team	$550	$1,375	$2,750
Suite Professional	$1,150	$2,875	$5,750
Suite Enterprise	$1,690	$4,225	$8,450

Math: per-seat tiers multiplied by seat count. Flat-fee tiers stay constant. Does not include add-ons, support tiers, implementation, or usage overages.

Hidden fees and quote risks

Copilot AI add-on is €50/agent/month on top of license.
Quality Assurance add-on is €35/agent/month.
Workforce Management add-on is €25/agent/month.
Advanced Data Protection add-on is €50/agent/month.

Enterprise notes

Suite Enterprise is published; larger Zendesk Talk and AI commitments negotiated directly with rep for committed-spend discounts.

Closest alternatives

Other sales crm tools buyers shortlist when they compare Zendesk Sell.

HubSpot CRM

Salesforce Sales Cloud CRM

Freshsales Sales CRM

Pipedrive Sales CRM

Sources

Zendesk pricing (includes Sell)

Pricing changes frequently. Confirm directly with the vendor before purchase.

Frequently asked questions

How much does Zendesk Sell cost?

Zendesk Sell pricing depends on its Per-agent tiered CRM, annual-billed. The page lists public tiers and flags custom or usage-based items that require vendor confirmation.

What is the main hidden fee risk for Zendesk Sell?

Copilot AI add-on is €50/agent/month on top of license.

Which Zendesk Sell alternatives should buyers compare?

HubSpot, Salesforce, Freshsales, Pipedrive are the closest alternatives most procurement teams compare against Zendesk Sell.